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Careers

"How May I Help You?": Customer Service Positions do a Disservice to Women

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"How May I Help You?": Customer Service Positions do a Disservice to Women

Anyone (specifically women) in customer service positions shares my pain. It seems to me, through my own experience as well as others', that being female and being in customer service is one of the most difficult jobs. It perpetuates the idea that women must always smile--it twists the knife in deeper, telling us to be subordinate and take everyone's shit, regardless of how they treat us.

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